✈️ Pup Pilot Passenger Guidelines & FAQ

At Pup Pilot, safety and fun go paw-in-paw!

Please review our passenger requirements to ensure every flight is smooth, safe, and tail-waggingly enjoyable.

 🦮 1. Passenger Eligibility

We welcome friendly, social dogs who:

* Walk calmly on leash (no excessive pulling)

* Enjoy car rides

* Have no history of biting, lunging, growling, excessive barking/howling or aggression toward dogs or humans

For everyone’s safety, pups showing reactive behavior cannot board future flights until evaluated by a professional trainer.

 💉 2. Required Vaccinations

All passengers must be current on core vaccines **including Leptospirosis and Bordetella** — no exceptions.

Many parks and trails have natural water sources, and these vaccinations keep your pup healthy while exploring.

 🐾 3. Harness & Safety Gear

Our aircraft is equipped with secure tethers and non-slip seat covers.

Each pup must wear a harness with a grab handle or leash hook, which loops through the craft seatbelt.

No front-seat passengers are allowed for safety reasons.

🧽 4. Cleanliness & Sanitation

The craft is thoroughly cleaned and disinfected with enzymatic cleaners after every flight.

 🩹 5. In-Flight Safety

A Pup First Aid Kit is always on board to handle any paw scrapes or adventure mishaps.

🕓  6. Flight Schedule

One daily flight departs at 1 PM on Thursday & Friday when we first launch. Each day will have a different adventure location. Capacity is limited to four pups per flight to keep it comfortable and well supervised. Flights are subject to weather conditions and may be cancelled if weather changes the day of the flight. Credits for prepaid flights can be applied to another flight if cancelled for weather conditions.

🏡 7. Pickup & Drop-Off Access

Pup Pilot is fully licensed and insured. If you’re away from home, we can safely access your pup via garage code or keypad combo. After the flight, your pup will be returned to their crate or preferred home area. Expect pickup within 15 minutes prior to or after your scheduled flight time.

🍪 8. Snacks & Treats

We use:

*Zeke’s Training Bites

*Greenies Dental Treats

*A Top-Rated Allergy & Immunity Chew (with vitamins, probiotics, and antioxidants)

If you’d prefer your pup not receive treats, please let us know before the first flight.

🎒 9. What to Pack

Send your pup with:

* A secure harness (preferably with grab handle)

* A sturdy leash

 🧼 10. Post-Flight Care

Before returning home, each passenger’s paws, legs, and underbelly will be gently wiped clean. Well, as clean as we can get them without a bath. Some adventures have ponds/streams/waterfalls and if your pup loves water, they may be a bit muddy upon return.

 ⚠️ 11. Behavior Policy

If a passenger exhibits aggression or unsafe behavior mid-flight, they’ll need professional redirection before re-booking. Safety is our top priority for all flight crew and canine companions.

❤️12. Why Pup Pilot?  

We offer a fun outdoor excursion beyond the four walls that doggy daycares are limited to. Our flights are intentionally small to provide individual attention, safety, and a calmer group dynamic.

We are a local family in Sterling Ranch, CO, and we truly appreciate the beauty and community here. We are honored to care for our neighbors’ fur babies — and we provide this service from a place of genuine kindness, trust, and joy. We look forward to serving you!